The 325-bed flagship hospital of a non-profit, community-directed health system that serves communities throughout northern and central Wisconsin, had strong operating margins, but leadership desired to accelerate revenue cycle performance through enhanced processes and efficiencies.
The hospital partnered with Prism to identify and implement revenue cycle improvements. Prism and representatives from Patient Access and Patient Financial Services formed focused, collaborative teams to lead initiatives. The project exceeded its high target of $2.3 million within 10 months, delivering $2.8 million in benefits. Key initiatives included:
“Prism exemplifies the true spirit of teamwork and collaboration. Working with their Revenue Cycle experts has led to better communications, improved reporting and increased revenues.”
Vice President, Revenue Cycle at Wisconsin Flagship Hospital
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