Clinical Performance

Optimizing clinical performance – managing care across the patient’s health continuum, including their return home – is driven by minimizing variation in care. Mastery of this program is vital to hospital success from both a quality and financial perspective.

Whether you are concerned about readmission rates, length of stay (LOS), variation in care practices, cancelled surgeries, long Emergency Department (ED) wait times, or patient throughput, Prism can help optimize clinical performance to improve quality and your bottom line.

Prism leverages decades of collective clinical expertise to work with your staff, map your processes, and analyze data. We’ll help pinpoint causes of care variation in key indicators such as LOS, by nursing unit, by physician group, by service line and by DRG. We’ll customize best practices to meet your specific needs to improve clinical performance and reduce care variation across the care continuum, from inpatient to post-acute care, as well as outpatient services and home health.

Care Management. Prism helps hospitals leverage their care management teams to reduce LOS, readmissions, and medical denials. We train staff on developing well-coordinated discharge care plans for each patient in collaboration with family members – whether discharge is to a nursing home, a skilled nursing facility, or the patient’s home. We also develop and implement outpatient care management strategies — including use of care coordinators and health navigators – to ensure that each patient receives the right level of care at the right time.

Patient Throughput. We assess the entire continuum of patient flow to identify and address bottlenecks and other inefficiencies in patient throughput across your hospital – from the Emergency Department, to perioperative services, to inpatient units. We develop and implement customized communication tools, bed assignment protocols, streamlined workflows, LOS management methods, and ancillary services coordination. The result: we improve throughput without disrupting the care team or requiring costly software purchases.

Hospitalists. Aligning the roles and responsibilities of physicians and advanced practice providers is vital to determining appropriate hospitalist patient load, performance metrics, compensation models and program effectiveness. Prism’s experts can help improve your hospitalist program and integrate it with your organization’s broader quality and financial performance goals, such as facilitating throughput, LOS management, and patient engagement.

 

Meet the Experts

Laura Jacquin, RN

Partner

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Bonnie Barndt-Maglio, RN, PhD

Managing Director

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Jonathan List

Managing Director

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